Reporting

A work-related incident, injury, or illness is an event that occurs abruptly and unexpectedly and is usually avoidable during work. Although individuals typically think of "during work" to mean while someone is engaging in work-related activities or while working at the worksite, evaluating if an incident, injury, or illness is work-related is typically determined through an investigation conducted by the Occupational Health and Safety (OHS) team. Because work-relatedness is not always obvious and local legislation on what is work-related varies, employees must report to Microsoft all incidents, injuries and illnesses that occur while:
 

• Commuting to and from work
• Traveling for work
• Onsite at a Microsoft facility
• Offsite at a customer location, home location, or remote location
• At a Microsoft-sponsored event

Not all scenarios will result in a work-related determination, but reporting to Microsoft will enable us to investigate the incident, injury, or illness to determine work-relatedness and develop an action plan to prevent future incidents.

If a medical situation arises during a Microsoft-approved international business trip, the Microsoft Worldwide Emergency Assistance Program offers assistance 24 hours a day, 7 days a week. The program offers travel assistance, medical emergency assistance and travel accident insurance.

Microsoft dedicated phone lines:

• 1-888-946-6738 (US/Canada)
• +1-253-946-6738 (International collect)

Employees have a right to report work-related injuries and illnesses and to initiate a workers' compensation claim. Employers may not discharge or discriminate against employees for reporting work-related injuries or illnesses. To file a workers' compensation claim, employees should contact HR.

Unsafe acts and conditions cause injuries and illnesses in the workplace. For example, if a machine should be equipped with a guard but is not, that's an unsafe condition. However, if a machine has a guard but the operator bypasses it, that is an unsafe act.

Employees who encounter an unsafe condition should ask themselves, "Can I fix this on my own?" For example, if there is water on the floor or a trip hazard, and it is something that can be moved or cleaned up safely, please eliminate the hazard. If the unsafe condition is something that employees cannot fix themselves—such as equipment missing a safety feature—report it at SafetyHub Report.

Do not ignore an unsafe condition or assume that someone else will take care of it. Remember that safety is everyone's job, and we can all work together to create a culture of safety at Microsoft. 

Employees working at a Microsoft location who see something that needs to be repaired and can be addressed by Global Workplace Services must report it to the Facilities team.

Employees who have reported to Global Workplace Services do not also need to report to the OHS team.

Datacenter and limited integration employees please follow local processes for reporting repairs.